Last updated: 9 September 2026

At Darche.shop, we value your privacy and are committed to protecting your personal data.

Darche.shop is operated by DachzeltMeister, the official European distributor of DARCHE products.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it and what rights you have under the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Who We Are

Darche.shop
Operated by DachzeltMeister
Ovenberg 29
6596 DP Milsbeek
The Netherlands

Chamber of Commerce: 74500643
Email: info@darche.shop
Phone: +31 (0)24 8487182

DachzeltMeister is the data controller responsible for the processing of personal data through Darche.shop.

2. Personal Data We Collect

Depending on how you use our website, we may collect:

• Name and contact details
• Billing and shipping addresses
• Email address and telephone number
• Order and purchase information
• Payment and transaction information
• Customer service communications
• IP address, browser and device information
• Website usage and cookie information
• Marketing preferences

We only collect information that is necessary to operate our webshop, process orders, provide customer service and improve our services.

3. How We Use Your Information

We may use your personal data to:

• Process and deliver your orders
• Process payments and refunds
• Communicate about your order
• Provide customer service and warranty support
• Prevent fraud and misuse
• Improve our website and customer experience
• Comply with tax, accounting and legal obligations
• Send marketing communications when you have subscribed or where otherwise permitted by law
• Analyse website usage and performance, subject to your cookie preferences where required

Depending on the purpose, we process your information based on contractual necessity, legal obligations, legitimate interests or your consent.

4. Shopify

Our online store is hosted by Shopify.

Shopify provides the ecommerce platform that allows us to offer and sell our products and may process personal data necessary to operate the webshop.

Depending on the services you use, Shopify may also process information such as device data, IP addresses, browsing behaviour, shopping activity and payment-related information.

For more information about how Shopify processes personal data, please refer to Shopify's own Privacy Policy.

5. Payments, Shipping and Service Providers

We may share personal data with trusted service providers when necessary to operate our business.

These may include:

• Payment providers
• Banks and financial institutions
• Shipping and logistics companies
• Shopify and Shopify apps
• IT and hosting providers
• Customer service systems
• Email and marketing platforms
• Analytics and advertising providers
• Accounting and administration providers

These parties only receive the information necessary to provide their services.

We do not sell your personal data.

6. International Data Transfers

Some of our service providers may process data outside the European Economic Area.

Where required, we take appropriate measures to ensure that international transfers of personal data comply with applicable European data protection laws.

These measures may include recognised adequacy decisions or approved contractual safeguards.

7. Cookies

Darche.shop uses cookies and similar technologies to operate and improve the website.

Some cookies are essential for functions such as the shopping cart, checkout and account login.

Other cookies may be used for analytics, personalisation and marketing.

Where required by law, non-essential cookies will only be used after you have given your consent through our cookie banner.

You can change or withdraw your cookie preferences through the privacy or cookie settings available on our website.

8. Marketing

If you subscribe to our newsletter or other marketing communications, we may use your contact information to send you information about DARCHE products, promotions, new products and other relevant updates.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at info@darche.shop.

9. How Long We Keep Your Data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

Certain information relating to purchases, payments and invoices may need to be retained for longer periods to comply with Dutch and European tax, accounting and legal obligations.

When personal data is no longer required, we will delete or anonymise it where reasonably possible.

10. Your Privacy Rights

Under the GDPR, you may have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Restrict certain processing
• Object to certain processing
• Withdraw your consent
• Request transfer of your data where applicable
• Lodge a complaint with a data protection authority

To exercise your rights, contact us at:

info@darche.shop

We may ask you to verify your identity before processing your request.

You also have the right to lodge a complaint with the Dutch Data Protection Authority or the relevant supervisory authority in your country of residence.

11. Data Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policy of any external website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.

The latest version will always be published on Darche.shop with the date of the most recent update.

14. Contact

If you have questions about this Privacy Policy or the way we process your personal data, please contact us:

Darche.shop / DachzeltMeister
Ovenberg 29
6596 DP Milsbeek
The Netherlands

Email: info@darche.shop
Phone: +31 (0)24 8487182